FAQs

Superannuation Advice Australia is aware of the recent media coverage and ASIC investigations into cold calling practices within the financial services industry. We want to reassure you that we uphold the highest standards of integrity and compliance in all our operations.

At Superannuation Advice Australia (SAA), we do not engage in cold calling. We are dedicated to respecting your privacy and maintaining your trust. Our client engagement approach is focused on providing you with the best service and advice through legitimate and transparent methods.

If you have any questions or concerns, please do not hesitate to contact us directly.

Yes, Superannuation Advice Australia Pty Ltd is a legitimate and regulated company. We are proudly 100% Australian owned. Superannuation Advice Australia Pty Ltd (ABN 45 636 152 924) is a Corporate Authorised Representative of AAN Wealth Management Pty Ltd (ABN 26 634 944 399) and operates under Australian Financial Services Licence Number 517548.

In December 2021 we achieved the world’s most recog​nised Quality Management System (QMS) standard: ISO 9001:2015 certification. Meeting the high standards required to attain this certification recognises Superannuation Advice Australia’s ability to consistently provide products and services that meet customer and applicable regulatory requirements. This accreditation also acknowledges our capability to address customer satisfaction through the effective application of the system, as we strive for continual improvement and the prevention of nonconformity.

We are immensely proud to be named the only Financial Advice company in Australia to hold this certification.

Prior to 31 December 2020, individuals who were financially impacted by Covid-19 were able to apply to access their super through their MyGov account. As of today, there are limited circumstances where you can have access to your super prior to retirement. If you have been contacted by someone offering to help you access your superannuation and you do not meet the Australian Taxation Office’ conditions of release, it is potentially a scam. Please speak to a licensed financial adviser before doing anything.

Superannuation Advice Australia Pty Ltd is a Licensed Financial Advisory Firm and a Corporate Authorised Representative of AAN Wealth Management Pty Ltd operating under Australian Financial Services Licence Number 517548.

We can assist with a no-obligation review of your superannuation. If we have any recommendations they will be outlined in a written Statement of Advice along with any fees associated with implementing the advice. There is no-obligation to proceed with the advice and no cost if you choose not to.

With so much uncertainty, there has never been a better time to review your finances to ensure they are set up in the best possible way.

The purpose of the review is to give you the information you need to make better financial decisions for your future. We can’t stop volatile markets but we can give people answers and information to help reduce possible anxiety during these uncertain times. Our advisers can better inform you on how your money is invested, what your exposure to the stock market is, whether you have any insurances within your super that will help you if you’re affected by coronavirus, are you eligible to withdraw money from your super and is it a good idea for your personal situation. We can also provide recommendations on things that can be done to improve your current setup.

Yes, Superannuation Advice Australia are offering superannuation reviews to all Australians.

It’s never too late to review your financial situation and goals, and ensure you are planning for any uncertainties by protecting yourself and your family. Superannuation Advice Australia can help you ensure you are set up in the best possible way.

Simple. Even before the Coronavirus, we found it much more efficient than trying to organise meetings in our office and for many clients they prefer it. Our flexibility and extended working hours mean Aussies who wouldn’t normally have the time or opportunity to speak to a financial adviser, actually get a chance to talk to an adviser with no-obligation. We understand that our approach is a bit more modern, but it’s highly efficient, simple for our clients and allows us to do a lot more reviews. It’s not for everyone, we appreciate that, but if you decide to do a review there is no obligation to take our advice and no cost if you choose not to.

There is sometimes a misconception that our company will charge a fee just to consolidate your super. That is not the case. If you simply want to consolidate super and you’re comfortable doing it on your own, that might be a good option and you don’t need us although, we’re happy to show you what to do.

We’re a licensed financial advisory firm, so we provide personalised financial advice. Our advice might include consolidating super, but only as one part of a personalised financial plan to help you achieve your retirement goals.

If you are looking to consolidate your super, make sure you don’t consolidate into a poor-performing fund or one that’s expensive or too risky for you. You need to make sure you choose the right options to suit your age, balance, risk profile and financial goals and consider the potential loss of insurance and other benefits that you may have with your existing fund. If you would like help, please feel free to contact us. We are happy to discuss your options and explain our services and any fees we charge. If you’re happy with our recommendations, we can then implement a personalised financial plan to help you achieve your goals with the right balance between achieving returns and managing risk.

To enable us to assist you with your superannuation and insurance needs, there are certain details we need to obtain from you. One of these details is your Tax File Number (TFN). All TFN and personal information we obtain from you is maintained pursuant to our Privacy Policy. We are required under the Privacy Act 1988 (Cth) to have a current Privacy Policy with information about how we collect, use and manage your personal information and how we comply with our obligations under the Privacy Act in handling your personal information. You can access our privacy policy here.

Superannuation Advice Australia is a licensed financial advisory firm. Nearly half the financial advisers in Australia are aligned to a super fund or a bank, so it’s hard to know if their advice is unbiased. We are not aligned to any super fund or bank so we can give you advice based on what’s in your best interest, not theirs. We’re happy to start with a no-obligation chat with one of our advisers and then you can decide from there if you would like to take it any further.

You may have consented to contact after your details were passed on to us by a friend or family member, or you may have requested a superannuation review.

Typically, our first discussion seeks to establish what your current superannuation setup looks like. We conduct research to find out what you’re paying in fees with your current fund, what insurances you’re paying for, how your super is being invested and the performance of those investments. Based on that information we can also provide a projection to see what balance you’re approximately on track for at retirement age. This is all done with no obligation to engage our services.

Should we provide you with personal advice, we will issue you a Statement of Advice with our recommendations. Should you wish to proceed with our recommendations, the Statement of Advice outlines any fees associated with implementing our advice, and our ongoing service. All fees are disclosed to you in advance and discussed with you in detail, so any queries you have can be addressed.

The easiest way to show you what we can do is to take advantage of our no-obligation review service. We can review your super and provide a full report outlining our recommendations along with any fees payable and the potential benefits of our advice. There’s no obligation, so if you choose to go ahead with our advice, that’s great, but if not, there would be no cost. If you would like further information, please feel free to contact us.

Without knowing your current fund and how it’s set up it’s impossible to say. Keep in mind though, it’s not uncommon for super funds to only be able to advise on their own products. The question remains, is it the right fund for your individual situation and is it going to get you the best result? Superannuation Advice Australia is not aligned to any super fund or bank, so we can provide advice based on what’s in your best interests, not what’s in the best interests of your super fund. Our initial review means we can review your current setup and then provide recommendations on areas we think can be improved. There is no obligation to proceed with the advice if you don’t think it’s right for you or you do not see value in our ongoing services.

We make money if clients like what we recommend and decide to proceed with getting personalised financial advice. If you decide to receive personal financial advice from us, we will provide you a Statement of Advice outlining our recommendations specific to you. Our fees will depend on what we are recommending for you, but all fees will be explained to you within the advice document to assist your decision on whether or not to proceed. There is no obligation to proceed with our advice and no cost if you choose not to. As licensed Financial Advisers, any advice we provide must be in your best interests.

For further information, please speak to a member of our team so that we can find out more about your financial circumstances and provide you with more detail.

If you would like to read more on our services and whether they are right for you, you can find this information and much more in our Financial Services Guide.  Click here to download a copy.